FAQ

Q: When will you ship my order?
A: Its arrange shipped it within 24 hours as soon as we receive the payment.
We will arrange delivery time according to your Order Quantity, Your Country, and Customs Declaration Tariff (Declare a Low Value or Free Tax).

Q: How long will it take to receive my order?
A: Usually the package will arrive within 5-7 days.

Related Information:

https://www.trackingmore.com/remote_area.php
(Check if your address is remote area first before choose shipment by DHL,as remote area will charge extra cost! Please notice: DHL cannot delivery to a PO BOX address!)

Q: How can I know my order status?
A: Once we send the packet, we will send you an E-mail for the estimated arriving date and give you a tracking number if you you can check the status of your order online.

Related Information:

http://www.dhl-usa.com/en/express/tracking/shippers_reference.html
(DHL tracking links with reference numbers)

http://www.17track.net/en/
(Tracking site link for more shipment methods)

Q:Can you supply other kinds of products other than those on the website?
A:Yes, just tell us about your requirements, preferably with pictures. We will try out best to locate the qualified factory.

Q: How to pay it?
A: 3 ways. Western Union, Money Gram and Bank Transfer (T/T). You will get the account information from the Payment Methods in this site.

Q: What is your shipping way?
A: Usually epacket and DHL. it is 100% safe shipping.

Q: What about your product quality?
A: All products are top quality, and real pics from factory sellers.

Q: How to contact with us?
A: Because of time difference, you can contact with us by Email: [email protected] or WhatsApp: +86 177 0603 7345

Q:How about to Free Return?
A:Please contact us first, if there are any questions after you receive the items.

1. Items can be returned within 7 days for quality problems or wrong items, but naturally we will check everything carefully from products to packaging and confirm it is in good condition.
If by any chance, we will give you the refund soon after we receive the item.

2. Not for quality problem return, customers responsibility for the send and return freight.
We do not cover any items for damage after use or as the result of water damage which hard for us to sell again.